Any business
Telecaller / Booking Agent
Meet James, an AI employee · Answers & makes calls · English, Hindi, French
Checks availability and prices in your software and makes bookings while on the call.
Price
Included in every plan, from $49 a month
Hire James →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- 24/7From $399 a monthBusiness plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What James can do for you
Everything below runs from your dashboard. You choose what James is allowed to do.
On the phone
- Answers booking and availability enquiries
- Checks live availability in your booking software (rooms, cars, tables, slots)
- Quotes the exact price for the caller's dates and options
- Makes the booking after reading the details back and getting a clear yes
- Gives the caller their booking reference
- Looks up existing bookings, changes dates and cancels on request
- Calls customers back to confirm or follow up on enquiries
- Transfers the caller to your team for special requests
Works in your systems
- Connects to your booking, order or CRM software through its API
- Never double-books: every booking request is sent only once
- Every lookup and booking is logged for you to check
On WhatsApp
Coming soon- Sends booking confirmations and payment links
- Answers availability questions by message
Keeps you informed
- Bookings made, changed and cancelled, with references
- Enquiries that didn't book, and why
How James sounds
Is a car available tomorrow?
Let me check that for you… Yes, we have a Swift and an Innova tomorrow. Which would you like?
Innova. How much?
The Innova for tomorrow is 3,200 rupees. Shall I book it?
What you get after every call
- request type
- What they wanted: availability, price, new booking, change or cancellation
- booking reference
- The booking reference, if one was made or mentioned
- booking date
- The date of the booking they made or asked about
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, James reads
Your booking or availability API (add it under Actions) · Pricing rules and policies · Cancellation policy
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook