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L
E-commerce & D2C
Abandoned Cart Follow-up
Meet Liam, an AI employee · Makes calls · English, Hindi, French
Calls shoppers who left items in their cart and helps them complete the order.
Answers from your documents and websiteSends collected data to your system
Price
Included in every plan, from $49 a month
Hire Liam →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Liam can do for you
Everything below runs from your dashboard. You choose what Liam is allowed to do.
On the phone
- Asks if they need help completing the order
- Answers product questions
- Records why they didn't buy
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: will complete, reason
- Outcome of every call, in your dashboard and Excel
How Liam sounds
Hi Ravi, I noticed you left running shoes in your cart. Can I help with anything?
What you get after every call
will orderneeds helpnot interested
- will complete
- Do they plan to complete the order?
- reason
- Why they didn't complete the order
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Liam reads
Product catalogue · Delivery and return policy · Current offers
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook