Medical & healthcare
Appointment Confirmation
Meet Lucas, an AI employee · Makes calls · English, Hindi, French
Confirms appointments a day ahead, and reschedules or cancels so slots aren't wasted.
Price
Included in every plan, from $49 a month
Hire Lucas →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Lucas can do for you
Everything below runs from your dashboard. You choose what Lucas is allowed to do.
On the phone
- Confirms the appointment (press 1 to confirm)
- Reschedules or cancels
- Answers simple questions about the visit
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: attending, reschedule to
- Outcome of every call, in your dashboard and Excel
How Lucas sounds
Hi, am I speaking with Sarah?
Yes.
Can you make your appointment with Dr. Carter tomorrow at 11 AM? Press 1 for yes or 2 for no.
What you get after every call
- attending
- Will they attend the appointment at the scheduled time? Press 1 for yes, 2 for no.
- reschedule to
- Preferred new day and time, only if they can't attend
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Lucas reads
Clinic address and directions · What patients should bring · Doctors' schedules
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook