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L
Transportation & logistics
Delivery Slot Confirmation
Meet Liam, an AI employee · Makes calls · English, Hindi, French
Confirms the customer will be available for delivery, or reschedules before the trip.
Takes keypad answers (press 1, 2…)Checks and books in your software (via your API)Sends collected data to your system
Price
Included in every plan, from $49 a month
Hire Liam →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Liam can do for you
Everything below runs from your dashboard. You choose what Liam is allowed to do.
On the phone
- Confirms the delivery slot
- Reschedules if they won't be available
- Records delivery instructions
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: available, new slot, instructions
- Outcome of every call, in your dashboard and Excel
How Liam sounds
Hi Sarah, your order 1042 is planned for delivery today between 2 and 6 PM. Will you be available? Press 1 for yes, 2 for no.
What you get after every call
confirmedrescheduledcancelledwrong person
- available
- Will they be available for the planned slot? Press 1 for yes, 2 for no.
- new slot
- A better delivery time, only if they won't be available
- instructions
- Delivery instructions such as a landmark or gate number
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Liam reads
Delivery areas and slots
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook