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Transportation & logistics

Failed Delivery Rescheduling

Meet Mia, an AI employee · Makes calls · English, Hindi, French

Calls after a failed delivery attempt and books a new attempt.

Checks and books in your software (via your API)Sends collected data to your system

Price

Included in every plan, from $49 a month

Hire Mia →

Free to try: chat with them before any call.

Working hours and extra skills

What each option costs, as part of your monthly plan:

  • Office hoursIn every plan
  • Extended hoursFrom $149 a monthGrowth plan
  • WhatsAppComing soonPrice when it launches
  • EmailComing soonPrice when it launches
Compare all plans →

What Mia can do for you

Everything below runs from your dashboard. You choose what Mia is allowed to do.

On the phone

  • Explains the missed delivery
  • Books a new delivery time
  • Updates the address or instructions
  • Calls each customer at the right time, and retries those who don't answer
  • Answers follow-up questions from your business information
  • Books a callback with your team for anything it can't handle

On WhatsApp

Coming soon
  • Sends a confirmation or details by message after the call

Keeps you informed

  • Records the answers for every customer: new slot, address correction
  • Outcome of every call, in your dashboard and Excel

How Mia sounds

Hi Sarah, we tried to deliver your order 1042 today but couldn't reach you. When would suit you tomorrow?

What you get after every call

rescheduledcancelledaddress changewrong person
new slot
When they will be available for another attempt
address correction
Any correction to the address, if needed

Plus a summary and the full transcript, in your dashboard, in Excel, and by API.

Every SingleStaff employee

Works like a responsible member of your team

  • Introduces themselves by name, always as an AI assistant
  • Speaks English, Hindi and French
  • Knows your business from your website, documents and FAQs
  • Works the hours and days you set, and observes your holidays
  • Gives your phone, WhatsApp number and email when callers ask
  • Lets callers ask for a person at any time
  • Full transcript and result for every call, in your dashboard, by API and webhook