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Medical & healthcare
No-show Follow-up
Meet Ava, an AI employee · Makes calls · English, Hindi, French
Calls patients who missed an appointment and helps them book again.
Answers from your documents and websiteChecks and books in your software (via your API)Sends collected data to your system
Price
Included in every plan, from $49 a month
Hire Ava →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Ava can do for you
Everything below runs from your dashboard. You choose what Ava is allowed to do.
On the phone
- Checks in kindly after a missed visit
- Offers a new appointment
- Notes why they missed it
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: wants new appointment, preferred time, reason missed
- Outcome of every call, in your dashboard and Excel
How Ava sounds
Hi Sarah, we missed you at your appointment with Dr. Carter. Is everything okay?
What you get after every call
rebookedwill call backnot neededwrong person
- wants new appointment
- Do they want a new appointment?
- preferred time
- Their preferred day and time for the new appointment
- reason missed
- Why they missed it, only if they say
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Ava reads
Doctors' schedules · Clinic contact details
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook