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A
Hospitality
Post-stay Feedback
Meet Ava, an AI employee · Makes calls · English, Hindi, French
Asks guests how their stay or meal was, and flags unhappy guests.
Takes keypad answers (press 1, 2…)Sends collected data to your system
Price
Included in every plan, from $49 a month
Hire Ava →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Ava can do for you
Everything below runs from your dashboard. You choose what Ava is allowed to do.
On the phone
- Asks for a 1–5 rating
- Captures praise and complaints
- Flags unhappy guests for follow-up
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: rating, liked, complaint
- Outcome of every call, in your dashboard and Excel
How Ava sounds
Hi Neha, thank you for staying with us. On your keypad, how would you rate your stay from 1 to 5?
What you get after every call
happyunhappy follow upbusy
- rating
- Their rating from 1 to 5 on the keypad
- liked
- What they liked
- complaint
- Any problem they had, in their own words
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook