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L
Hospitality
Pre-arrival Call
Meet Lucas, an AI employee · Makes calls · English, Hindi, French
Calls guests before arrival to confirm timing, transfers and preferences.
Answers from your documents and websiteSends collected data to your system
Price
Included in every plan, from $49 a month
Hire Lucas →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Lucas can do for you
Everything below runs from your dashboard. You choose what Lucas is allowed to do.
On the phone
- Confirms arrival time
- Offers airport or station pickup
- Notes preferences
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: arrival time, needs pickup, preferences
- Outcome of every call, in your dashboard and Excel
How Lucas sounds
Hi Neha, we're looking forward to your stay starting Friday. What time do you expect to arrive?
What you get after every call
confirmedchangedcancelled
- arrival time
- Their expected arrival time
- needs pickup
- Do they want a pickup?
- preferences
- Room or other preferences
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Lucas reads
Pickup options and charges · Check-in time and policies
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook