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L
Medical & healthcare
Refill Reminder
Meet Liam, an AI employee · Makes calls · English, Hindi, French
Reminds patients to refill regular medicines and records refill requests.
Answers from your documents and websiteSends collected data to your system
Price
Included in every plan, from $49 a month
Hire Liam →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Liam can do for you
Everything below runs from your dashboard. You choose what Liam is allowed to do.
On the phone
- Reminds about the refill
- Takes a refill request
- Offers home delivery if you provide it
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: wants refill, delivery
- Outcome of every call, in your dashboard and Excel
How Liam sounds
Hi Sarah, your blood pressure medicine is due for a refill. Would you like to order it? Press 1 for yes, 2 for no.
What you get after every call
refill orderednot nowwrong person
- wants refill
- Do they want to order the refill? Press 1 for yes, 2 for no.
- delivery
- Pickup or delivery, if they choose
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Liam reads
Pharmacy timings · Delivery areas and charges
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook