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M
Hospitality
Reservation Confirmation
Meet Mia, an AI employee · Makes calls · English, Hindi, French
Confirms hotel or restaurant reservations and captures special requests.
Takes keypad answers (press 1, 2…)Answers from your documents and websiteChecks and books in your software (via your API)Sends collected data to your system
Price
Included in every plan, from $49 a month
Hire Mia →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Mia can do for you
Everything below runs from your dashboard. You choose what Mia is allowed to do.
On the phone
- Confirms date, time and party size
- Records special requests
- Handles changes and cancellations
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: confirmed, special requests, new time
- Outcome of every call, in your dashboard and Excel
How Mia sounds
Hi Neha, this is The Spice Garden calling about your reservation for dinner for 4 on Saturday at 8 PM.
What you get after every call
confirmedchangedcancelledwrong person
- confirmed
- Are they keeping the reservation? Press 1 for yes, 2 for no.
- special requests
- Any special requests (occasion, dietary needs, room preferences)
- new time
- New date or time, only if they want to change it
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Mia reads
Address and directions · Check-in/out times or seating policy · Cancellation policy
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook