← All AI employees
L
E-commerce & D2C
Return Pickup Scheduling
Meet Liam, an AI employee · Makes calls · English, Hindi, French
Schedules return pickups and records the return reason.
Answers from your documents and websiteChecks and books in your software (via your API)Sends collected data to your system
Price
Included in every plan, from $49 a month
Hire Liam →Free to try: chat with them before any call.
Working hours and extra skills
What each option costs, as part of your monthly plan:
- Office hoursIn every plan
- Extended hoursFrom $149 a monthGrowth plan
- WhatsAppComing soonPrice when it launches
- EmailComing soonPrice when it launches
What Liam can do for you
Everything below runs from your dashboard. You choose what Liam is allowed to do.
On the phone
- Books a pickup time
- Records the return reason
- Explains refund timing
- Calls each customer at the right time, and retries those who don't answer
- Answers follow-up questions from your business information
- Books a callback with your team for anything it can't handle
On WhatsApp
Coming soon- Sends a confirmation or details by message after the call
Keeps you informed
- Records the answers for every customer: pickup time, return reason
- Outcome of every call, in your dashboard and Excel
How Liam sounds
Hi Ravi, when would be a good time for our courier to pick up your return?
What you get after every call
pickup bookedreturn cancelledwrong person
- pickup time
- When the courier can pick up the return
- return reason
- Why they are returning it
Plus a summary and the full transcript, in your dashboard, in Excel, and by API.
To learn your business, Liam reads
Return and refund policy
Every SingleStaff employee
Works like a responsible member of your team
- Introduces themselves by name, always as an AI assistant
- Speaks English, Hindi and French
- Knows your business from your website, documents and FAQs
- Works the hours and days you set, and observes your holidays
- Gives your phone, WhatsApp number and email when callers ask
- Lets callers ask for a person at any time
- Full transcript and result for every call, in your dashboard, by API and webhook